What We Collect and Why We Collect It
When you open an account with us, we collect the details you provide during registration — your name, contact information and the payment method you choose, whether that is Touch 'n Go eWallet, GrabPay or Boost. We also collect transactional data each time you deposit or
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withdraw, so we can keep your account history accurate and reconcile any payment queries. Device and session data — such as your browser type, operating system and the pages you visit — are collected automatically to help us keep the platform stable and secure across mobile
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and desktop. We do not sell your personal data to third parties for marketing purposes. Data shared with payment processors like Touch 'n Go eWallet, Boost and GrabPay is limited to what those processors need to complete your transaction. We keep your data only for as
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long as your account is active or as required under applicable law. Where local law imposes specific retention rules, those rules apply. You may request a copy of the data we hold on you at any time by reaching our support team through the channels listed
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on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.